Privacy Policy

Timber Ireland is the trading name of Keith McMahon Ltd, a company registered in Ireland, company registration number 505856, with its principal place of business at Units 1–3, Advanced Business Park, Old Airport Road, Cloghran, Co. Dublin, K67 C6Y7, Ireland. We are committed to protecting your privacy and ensuring the secure handling of your personal information. This Privacy Policy outlines the types of personal data we collect, how we use it, and your rights in relation to your data under the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

By using our website https://www.timberireland.ie (the “Website”), you consent to the collection, processing, and use of your personal information in accordance with this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide to us when you use our Website, including:

a. Account Information: When you create an account, we collect your name, email address, phone number, and any other information you choose to provide.
b. Transaction Information: When you make a purchase, we collect your billing and delivery information, including your name, address, and payment details.
c. Communications: When you contact our customer support, we collect any information you provide in your communications, including your email address and the content of your message.
d. Usage Information: We collect anonymous information about how you use our Website, such as the pages you visit, the length of your visit, and the links you click.

2. How We Use Your Information

We use the information we collect to:

a. Provide and maintain our Website and its services, including processing your transactions and delivering your orders.
b. Communicate with you about your account, orders, and any customer support enquiries.
c. Improve and personalise your experience on our Website, such as by providing product recommendations based on your browsing history.
d. Analyse usage data to better understand how our Website is being used and to identify areas for improvement.
e. Comply with legal requirements and protect the rights, property, and safety of Timber Ireland, our users, and others.

3. Legal Basis for Processing

We process your personal data on one or more of the following legal bases under the GDPR: performance of a contract (for example, to fulfil your order); your consent (for example, for marketing communications, where applicable); our legitimate interests (for example, to improve our services and prevent fraud); and compliance with our legal obligations.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third parties who assist us in operating our Website and providing our services, such as payment processors and delivery partners, provided that these third parties agree to keep your information confidential and process it only on our instructions.

We may also disclose your information if required by law, to enforce our Website’s policies, or to protect our or others’ rights, property, or safety.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Under the GDPR, you have the right to access, update, correct, or delete the personal information we hold about you. You also have the right to restrict or object to certain processing, the right to data portability, and the right to withdraw consent where processing is based on consent. You can exercise these rights by logging into your account on our Website or by contacting us at sales@timberireland.ie or +353 1 842 7669.

If you believe that we have not adhered to this Privacy Policy, or you have any questions or concerns regarding your personal information, please contact us using the details below. You also have the right to lodge a complaint with the Data Protection Commission (DPC), Ireland’s supervisory authority for data protection, at www.dataprotection.ie.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on our Website and updating the “Last updated” date above. Your continued use of our Website after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Timber Ireland
Units 1–3, Advanced Business Park, Old Airport Road, Cloghran, Co. Dublin, K67 C6Y7, Ireland
Phone: +35318427669
Email: sales@timberireland.ie